Managed IT Services

Is There a Gap Between Your IT Needs and IT Performance?

SinglePoint Managed IT services handle day-to-day IT tasks like troubleshooting and responding to tickets, so your IT staff has the freedom to focus on more important work.

We provide leading solutions with unbeatable service and a personalized, white-glove experience. Your existing IT staff can focus on the initiatives that keep your business growing and productive, and we’ll handle the rest.

Already have an IT team? Partner with SinglePoint to augment your support structure. Here’s what you can expect with SinglePoint as your single point of contact for all your IT needs:

  • Unlimited 24/7/365 support
  • Real-time monitoring of your environment
  • Proactive notification
  • Antivirus and malware protection
  • Cloud file sharing
  • Asset and patch management
  • Desktop backup
  • On-site escalation support from our experts
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SinglePoint Global’s Managed IT services are here to provide all your IT needs – from the company’s big-picture strategy down to support for your individual employees. When you sign up for Managed IT services, you gain access to our customer portal. This portal was designed for a business owner to have full visibility into their entire IT environment. You’ll be able to see utilization reports of your internet circuit, security reports, full ticket history, and live tickets in the queue with detailed notes. You can view all purchase orders, make changes to your phone system, and more.

The portal also gives you full control over the onboarding and offboarding process. SinglePoint will enable point-and-click onboarding, simplifying the process of loading a new user, adding licenses, and ordering hardware. By the time your employee receives their laptop, they just have to change their password, and they’re ready to go. All of this is included at no additional cost.

ebook

Is there a gap between your IT needs and IT performance?

We get it – it’s hard to know what you don’t know about your own IT. To help you determine which IT solutions you really need to solve your specific problems, we wrote this eBook. Download it for free today, and arm your business with real IT insights.

obstacle

Uncover obstacles to your ideal connectivity.

goal

Learn how managed IT services help you meet your IT goals.

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Discover how managed IT will increase your efficiency.

Download now

SinglePoint Global was founded on the belief that managing IT doesn’t have to be complicated. Our founder Greg Browning has been in the IT industry for over two decades, starting in the security arena and then moving on to managing data centers during the IT explosion in the early 2000s. During his time managing the Dupont Fabros data centers in Ashburn, VA where major companies like Facebook and Google deployed their environments, Greg quickly came to realize that he was dealing with too many vendors to accomplish simple tasks. This frustration with vendor management led to the creation of Single Point and the overall structure of our business.

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Unlimited U.S.-Based Support – 24/7/365

Get help any time you need it with our 24/7 unlimited service desk staffed by our expert technicians. From simple login resets to more complex issues, our team is always standing by to help you find a quick resolution.

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Real-Time Monitoring of Your Environment

Protect your business and its assets with continual monitoring of your environment. Our team of specialists will immediately identify and take action against any threats or vulnerabilities. Rest easy knowing our experts will spot abnormalities that would have otherwise been missed.

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Proactive Notification

Our team of IT experts will keep you informed about your environment without you having to know what to ask about and when. Proactive notifications give you the information you need ahead of time to help guide your IT decisions.

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Antivirus & Malware Protection

Keep your team safe from both known and unknown threats and vulnerabilities with our full-service antivirus and malware protection. Our trained experts will detect and mitigate potential threats almost immediately.

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Cloud File Sharing

The cloud is a turnkey technology that enhances collaboration, employee productivity, and the bottom line. SinglePoint can provide the expert help and guidance your business needs to successfully migrate to the cloud. Our cloud computing solution transfers your data into the cloud safely – and does so without disrupting business processes.

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Asset & Patch Management

SinglePoint’s trained experts will monitor your valuable assets and apply necessary software patches and updates automatically.

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Desktop Backup

Never worry about losing valuable data again with our managed desktop backup services.

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On-Site Escalation Support

You’ll be able to provide your customers with a seamless transfer to the appropriate representative when complex issues arise.

Don’t Just Take It From Us!

SinglePoint isn’t just an outsourced IT service provider, they are an extension of our team.

Their SinglePoint IT solution is not only cost effective
but also provides our fast growing company with the ability to focus on our core business and leave the IT to the experts.

- Vice President and Controller

SinglePoint’s attention to detail is second to none which is why we love them.

SinglePoint does an outstanding job of providing forward thinking solutions for our critical systems.

- VP of eDiscovery Services

SinglePoint has ensured that we have the reliable service necessary to keep everything running smoothly.

They reduce the time and hassle of outages or slow internet and phone service and ensure that our behind-the-scenes systems are always operational.

- Training & Events Specialist

SinglePoint provides our colocation, internet, VOIP telephony, data, hosted SharePoint, monitoring, and support services at a price that beats all other providers surveyed. 

In addition, I know if I asked for a new service or a 1:00 a.m. server restart they would provide it. Top that at a cost effective price.

- Director of IT

SinglePoint’s knowledgeable support staff keeps our practice running smoothly.

Phones, internet, support, and file sharing that meets HIPPA mandates — all delivered with excellent customer service.

- CEO & Practice Administrator

SinglePoint isn’t just an outsourced IT service provider, they are an extension of our team.

Their SinglePoint IT solution is not only cost effective
but also provides our fast growing company with the ability to focus on our core business and leave the IT to the experts.

- Vice President and Controller

SinglePoint’s attention to detail is second to none which is why we love them.

SinglePoint does an outstanding job of providing forward thinking solutions for our critical systems.

- VP of eDiscovery Services

SinglePoint has ensured that we have the reliable service necessary to keep everything running smoothly.

They reduce the time and hassle of outages or slow internet and phone service and ensure that our behind-the-scenes systems are always operational.

- Training & Events Specialist

SinglePoint provides our colocation, internet, VOIP telephony, data, hosted SharePoint, monitoring, and support services at a price that beats all other providers surveyed. 

In addition, I know if I asked for a new service or a 1:00 a.m. server restart they would provide it. Top that at a cost effective price.

- Director of IT

SinglePoint’s knowledgeable support staff keeps our practice running smoothly.

Phones, internet, support, and file sharing that meets HIPPA mandates — all delivered with excellent customer service.

- CEO & Practice Administrator

Your Business Is Unique.
Your Technology Should Be, Too.

Operate worry-free, and see a surge in productivity with our solutions.

Managed Help Desk

Managed Help Desk

Let your team get back to work by offloading your help desk.

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Cloud

Cloud

Remove hardware headaches and gain productivity with cloud computing.

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Unified Communications

Unified Communications

Communicate like a modern business should.

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Network Connectivity

Network Connectivity

Get the bandwidth you need to stay competitive and efficient.

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Cyber Security

Cyber Security

Safeguard your business. Today’s cyber threats are no joke.

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Colocation

Colocation

Run your business worry-free with critical resources housed in a secure data center.

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