Managed cloud services are outsourced daily IT management and technical support for cloud-based services. These services are intended for the automation and enhancement of business operations. Managed cloud services from managed service providers (MSPs) have become the norm for many small- and medium-sized businesses (SMBs), as these solutions help streamline costs and improve overall productivity. MSPs have become necessary because many internal IT departments do not have the skills and … [Read more...]
Do you need a VPN for your SMB?
The internet, for all of its opportunities and gifts, has also become a breeding ground for malicious and criminal activities, such as cyberattacks, data breaches, and social engineering scams. One of the most common activities criminal entities are most attracted to is hacking; 2018 has already seen massive attacks on corporate giants Facebook and Under Armour, hitting around 240 million records between the two companies, affecting more than 100 million people. No business is too small to … [Read more...]
Reasons you should consider changing your current MSP before the year ends
Technology and digital trends are ubiquitous in today’s industrial landscape, as they have allowed businesses to operate at a more efficient, more profitable rate. Many businesses outsource entire departments to managed IT services providers (MSPs) so they can enjoy hassle-free IT management and huge cost savings. However, some MSPs do not live up to the standards that they promised. Has your MSP ever responded slowly to your urgent request? Have their staff been effective even with your … [Read more...]
A unified communications checklist – 5 Essential features for small business users
The success of your business depends on its ability to communicate efficiently — both internally and with customers — using different platforms. With geographical barriers largely rendered irrelevant by cloud and mobile technologies, your customers expect to be able to reach you by phone, email, and instant messaging. The situation is much the same with remote employees, partners, and freelancers who also need a dependable way to collaborate across a large geographical area. Unified … [Read more...]
5 Common phishing scams to look out for
Most small business owners have begun to integrate cybersecurity solutions into their organizations, and hackers are reacting accordingly. They’re less likely to rely on weaknesses in the technology itself and instead focus on exploiting human ignorance. It’s called social engineering, and it’s all about duping unwitting victims into surrendering private data, downloading malicious files, or some other dangerous action. According to a recent report by Verizon, at least 43% of data breaches … [Read more...]
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